ENERGY RENOVATION / POST-MERGER INTEGRATION / FRANCEIntegrating FIVE business units in an 800 M€ company to improve time to market.
The leading French marketplace for residential energy renovation had scaled rapidly through a mix of acquisitions and organic growth, but lacked integration across its entities, both operationally and technologically. Cultural misalignment between leadership teams and fragmented customer and supplier journeys were limiting growth and profitability.
CONTEXT.
How do you integrate five companies with different cultures, systems and processes, while maintaining momentum and delivering results?.
CHALLENGE.
Redesigned customer and supplier journeys to define the target experience. Built an integration team to assess optimal processes, solution architecture and a detailed roadmap with clear ownership. Restructured the organisation around key profiles. Standardized demand management with value-driven prioritization. Consolidated 5 application stacks into shared platforms on Salesforce and GCP.
APPROACH.
20% cost reduction. 50% application portfolio rationalization. Headcount reduced by 15% with 20% productivity gain. Customer satisfaction and retention improved by 15%.